At Samwha DSP, we are committed to delivering high-quality solar and electrical accessories to our customers. However, if you are not completely satisfied with your purchase, we offer a clear and fair return and refund policy to ensure your peace of mind.
Products purchased from Samwha DSP can be returned within 7 days of the delivery date, provided they are unused, in their original condition, and accompanied by the original packaging, invoice, and all accessories. To initiate a return, you must contact our customer support team via email or WhatsApp within the return window, clearly mentioning the reason for the return and attaching proof (images or video) if the item is defective, damaged, or incorrect.
Once we receive and inspect the returned item, we will notify you of the status of your refund. If the return is approved, the refund will be processed using the original method of payment within 7–14 business days. Please note that shipping charges are non-refundable, and the customer is responsible for return shipping unless the return is due to an error on our part (wrong or defective product delivered).
Refunds will not be issued for products that show signs of use, physical damage, or tampering. Customized or special order items are not eligible for return unless they are defective or damaged upon arrival. In the case of products purchased during sales or promotions, only replacement is applicable, not refunds.
Samwha DSP reserves the right to refuse any return or refund request that does not comply with the above terms. We value our customers and aim to handle all return and refund claims fairly and transparently. For any further assistance, please contact our support team, who are always happy to help.
Get clear, trusted info about our original Samwha DSP solar and electrical products, warranty, and services.
Yes, we are a certified and authorized dealer of Samwah DSP, licensed to sell their complete range of solar and electrical accessories.
Absolutely. All products are 100% original and come with official manufacturer warranty and after-sales support.
We offer a wide variety of Samwha DSP products including solar panels, inverters, wires, circuit breakers, switches, sockets, and other electrical accessories.
You can request to view our Certificate of Letter of Authority issued by Samwha DSP or check with the company directly.
Yes, we offer safe and secure delivery services across Pakistan.
While we do not offer installation directly, we can guide you or refer professional installers depending on your location.
Buying from an authorized dealer ensures product authenticity, warranty protection, and reliable customer support—reducing risks of counterfeit or substandard items.
You can simply click on the product to view its full description, specifications, and price range. If you need further clarification, feel free to message us directly through WhatsApp or the contact form.
Availability is mentioned on each product’s page. For real-time stock confirmation, please contact our support team or send a message through WhatsApp with the product name.
Yes, we welcome bulk inquiries. Kindly share the product name, required quantity, and location via WhatsApp or email, and our sales team will provide you with a customized quotation.
Yes, all our products come with a manufacturer’s warranty. Specific warranty details are listed on the product page. For after-sales support, reach out to us through our support channels.
We usually respond within a few hours during working hours. For the fastest response, please contact us via WhatsApp with the product name and your question.